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SSA Gets NetIQ for VoIP

NetIQ has been bought in under Nortel's 10 year contract with the U.S. Social Security Administration (SSA) to provide VoIP Read more...

SPOTLIGHT: VoIP in India 'On The Runway'

If minor changes in regulation are made, VoIP in India could "take off in a big way" says Express Computer. According to Frost and Sullivan, sales of IP PBX systems grew by 65 percent in 2007 while Read more...

CONTACT CENTER CORNER: Doing More With Less: Just Add Software

With budgets tightening and customer expectations rising, the push from on high is for the best bang for the buck out of the call center, says Customer Inter@ction Solutions. Executives selling

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Nimbuzz Retreads Familiar Ground

Nimbuzz has announced an application to provide free calls, chat and more, pumping an all-in-one solution for free mobile VoIP calling, conferencing calling,

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Digium Pushes into the Carrier Space

Digium has teamed up with U.K.-based Integrics for sales and marketing efforts to deliver a carrier-grade switch solution to carriers. The two will promote and Read more...

Bank of America Deploys 100,000 Cisco IP Phones

EDS and Bank of America have announced the deployment of 100,000 Cisco IP phones throughout the bank's network infrastructure. Read more...