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Published on FierceVoIP (http://www.fiercevoip.com)

SPOTLIGHT: How to troubleshoot your VoIP phone setup

By admin
Created 04/21/2008 - 6:59am

Over at ZDNet, Rik Fairlie outlines a series of steps for troubleshooting your VoIP [1] setup. Rik uses a Vonage phone over a wireless connection, so he had two groups of problems to wrestle with. First, he did battle with the baggage of 2.4 GHz WiFi; first moving around his cordless phone and phone adapter away from his WiFi router and later springing for a 5.8 GHz cordless phone. Second, he gives advice on various ways to tinker with your network configuration and settings, including taking a shot at replacing your cabling.

Rik's full VoIP troubleshooting [2] discussion makes for a good read, but I can't help but think it is an equally good argument to ditch WiFi for critical applications given the number of problems 2.4 GHz can introduce.


Source URL:
http://www.fiercevoip.com/story/spotlight-how-to-troubleshoot-your-voip-phone-setup/2008-04-21