Verizon Business exports key VoIP services around the globe

Verizon Business announced today the international availability of its VoIP Interoperability Lab and its automatic call rerouting for VoIP customers. Previously, the Interoperability Lab was only available in Europe and the automatic call rerouting feature was only available in the U.S.

Karen Gergelyi, Verizon Business global VoIP trunking services product manager, said the increased availability of the features was part of a push to refine its value proposition for VoIP trunking.

"The interoperability functions give a huge amount of flexibility, because we can sell to any customer because of the ability for them to self-test their existing systems," Gergelyi said. "And the inbound failover feature now available in Europe is a critical capability for the package to have."

Gergelyi said she had seen particularly strong demand and positive feedback about inbound failover from retail, financial and insurance companies, or any business with many distributed locations. She also noted that the interoperability lab would be an added feature for customers to test their existing systems with Verizon's solution. As part of the announcement, Verizon Business also certified an additional Nortel IP PBX for its IP Trunking offering.

For more:
- see the Verizon Business release here 

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