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Gizmo5 Defends Nokia VoIP Intentions
In an email CC'ed to FierceVoIP, Gizmo5 CEO Michael Robertson comes to defend the honor of Nokia with tech talk.
Robertson, also the founder of Linspire, MP3tunes and REEF, has never been shy about sharing his opinions. In the letter, addressed to Om Malik of GigaOm fame, Robertson says the Nokia N78 phone runs the latest version of the Symbian operating system, which changes how VoIP is supported in the OS framework.
"It actually adds more VOIP support to the OS so developers will need to do less work to build VOIP capable programs. This means that VOIP software which previously worked with Symbian 3.0 and 3.1 devices such as Gizmo will not run on these devices without being altered to account for this new VOIP structure."
Robertson goes on to say work is underway to make Gizmo compatible with Symbian 3.2, which will enable VoIP calls on devices such as the N78. He also points out that Nokia is nice enough to feature Gizmo on the e71 phone under its "Setup Internet Tel" application and Symbian 3.1 OS.
Michael says "...as the software applications and operating system come into sync, I expect the support to actually improve as core VOIP functionality is embedded even further into the OS. Remember, Nokia now owns Symbian." Gizmo5 continues to see "constant growth" as more WiFi enabled devices are sold.
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Comments
It's not as easy as Nokia is trying to say: There are hundreds or thousands of companies without an own software for mobile VoIP. They just rely on the SIP standard. In Germany it's GMX, 1&1, Sipgate and the several Betamax daughters. Together they have millions of customers, I am one of them. These people cannot use VoIP on the new Nokia phones. I have always ten or more VoIP providers installed on my Nokia E61i's SIP client. This way I can always use the cheapest route and leverage free on net calls.
I believe this issue has less to do with technology and more to do with sales "channels". Given that most GSM subscribers globally have the freedom to purchase any devices they like agnostic of the mobile operator they use, the question remains as to whether the mobile operator still is the "key" channel for a handset manufacturer to reach end-consumers? As long as that channel stays the primary channel, adding core functionality to a handset platform that would in some way enable an alternative means of handset use that could "seemingly" potentially negatively impact the business of the channel itself, will always remain contentious. If the channel itself embraces the possibilities of IP-based voice communication and the plethora of new revenue generating applications and opportunities it brings with it, this becomes a non-issue and Nokia would be the first to enhance its platforms significantly - the technology has existed for a while - the business environment hasn't. We're in the middle of seeing this business environment morph and these are the few hicups we will see as it morphs.


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