SPOTLIGHT: Skype wins PBX gateway deal

A calling center platform is using Skype's VoIP network to back in a new set of IP services including a remote agent application, Web Click2Call, VoIP trunking and global direct inward dial functionality. AltiGen Communications and VoSKY has announced the partnership with Skype which will bring advanced Skype-based applications and cost savings to AltiGen's VoIP solution for call centers. The use of Skype to power call center platforms opens an important new possible revenue stream for Skype. Release