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VoIP makes Top 5 List of CIO tech investments
Chief information officers (CIOs) across the United States say VoIP is among the top five areas of IT investment they will invest in over the next 12 months. The survey, conducted by Robert Half Technology, interviewed more than 1,400 CIOs with 100 or more employees.
Around 70 percent of CIOs said they plan to invest in IT initiatives over the next year. VoIP came in 4th on the list, with 26 percent of respondents saying they were going to go spend money to save on monthly phone bills and get on the unified messaging bandwagon. Information security topped the list at 43 percent of the responses, followed by virtualization at 28 percent, and data center efficiency at 27 percent. Software as a Service (SaaS) came in after VoIP, but also with a 26 percent share.
However, some are skeptical about the Hall survey being a great harbinger of spending since the key areas for investment are around locking down security threats, cutting costs, reducing long-term capital expenditures, and making whatever is already in place more efficient.
For more:
- Robert Half Technology has a press release.
- Ton Kontzer blogs less cherry over at CIO Insight.
Related articles
BT Survey: Migration to VoIP accelerating - FierceVoIP
IDC: UC hype affecting phone, service purchases - FierceVoIP
Comments
Glad to see VoIP made the list. Here is the difference is "how" it made the list this year vs. the past three years. In year's past (when money was in better supply), CIOs moved to VoIP because their current system was fully capitalized and it "seemed like a good move to make." Today, CIOs are moving only if they have a good application reason that is served by VoIP. This might include adding multiple offices or adding remote/at-home contact center agents. Both of these are best served by a VoIP infrastructure. The demand is there, the justification has just gotten better defined.
Joe Staples -- SVP, Marketing - Interactive Intelligence, Inc. www.inin.com/blog



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