Customer Care news from FierceVoIP
NewsCONTACT CENTER CORNER: Dickinson Financial Adds Intervoice
Dickinson Financial Corporation (DFC) has selected
Intervoice's IP Contact Center (IPCC) solution to extend current their current
IVR transactions to live agents; DFC has been an existing Intervoice Read more...
| Press ReleasesReport: Wireless Carriers Show Steady Improvement in Timeliness of Resolving Customer Care Issues (Press Release)J.D. Power and Associates Reports: Wireless Carriers Show Steady Improvement in Timeliness of Resolving Customer Care Issues T-Mobile Ranks Highest in Wireless Customer Care Performance for a Sixth Read more... |