SER news from FierceVoIP
NewsCONTACT CENTER CORNER: SER & VPI Partner Up For Call Recording and Workforce Optimization
SER has signed an OEM agreement with VPI (Voice Print
International) to put call recording, quality management, and agent coaching capabilities
as a part of the SER contact management solution Read more...
| Press ReleasesSER and VPI Partner to Deliver Superior Call Recording and Workforce Optimization Solutions to Contact CentersDulles, Virginia – June 24, 2008 – SER, a leading provider of contact management and speech analytics
solutions and VPI (Voice Print International, Inc.), a leading provider
of Read more... |