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CONTACT CENTER CORNER: Dickinson Financial Adds Intervoice

Dickinson Financial Corporation (DFC) has selected Intervoice's IP Contact Center (IPCC) solution to extend current their current IVR transactions to live agents; DFC has been an existing Intervoice Read more...

Broadvox adds Dialogic to SIP trunking lineup

Broadvox and Dialogic announced that the former's GO! SIP trunking solution was interoperable latter's 2000 Media Gateway Series; it is Broadvox's third SIP trunking interop announcement in a month's Read more...
Tags: sutus   SMB   SIP   Partnerships   epic systems   dialogic   broadvox  

CONTACT CENTER CORNER: Aspect Software Gets High Marks

Aspect Software's Unified IP solution received high ratings in a recent survey conducted by DMG Consulting. In the 2008 Hosted Contact Center Infrastructure report, customers gave Aspect Unified IP Read more...

NXTcomm08: NEC's 'Light IMS'

NXTcomm08, Las Vegas--NEC Corporation of America has announced its "Light IMS" solution, incorporating Service Convergence Integrated Platform (SCI-P), a carrier-grade converged multimedia and Read more...

8x8 jumps into SIP Trunking

8x8 has added SIP trunking with a legacy twist to their business services. Packet8 Virtual Trunking is a broadband agnostic (i.e. will run on any vendor's broadband connection) SIP trunking solution. Read more...
Tags: VoIP Technology   SMBs   SIP   Packet8   8x8 Inc  

CounterPath Adds SIP Audio Conferencing

CounterPath has announced Quick Conference (QC), a SIP-based audio conferencing solution for businesses. With QC, any employee can set up an audio conference by simply dialing an extension off the Read more...

A Delayed SIP Revolution

The SIP revolution has been massively delayed, but there's hope on the horizon, says Brough Turner, CTO of NMS Communications. Brough goes back to 1996 and says SIP was very compelling, but the

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SPOTLIGHT: MilSpec VoIP

General Dynamics has named PacStar a reseller of its Sectera vIPer secure VoIP and PSTN phone system, highlighting the proliferation of VoIP into the military and government sectors. GD's vIPer is

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Tags: VoIP   skinny   SIP   secure voip   SCCP   PacStar   military   General Dynamis   Cisco  

Helpful Hints for VoIP SME

Small to medium-sized businesses looking at VoIP solutions need to weigh a number a number of factors and processor.com does a nice job of summing up the more Read more...

Mobile SIP to Surpass IMS?

Talking about IMS always stirs up a discussion on how successful it is. When the CTO of Cbeyond says mobile SIP will ultimately beat IMS, he must be looking for Read more...

Press Releases

Pingtel Launches New Line of SIP IP PBX Appliances

Turn-key SIPxchange Appliances for Small, Medium and Large Enterprises Address Need for Scalability, Ease of Use and Ease of Installation   BURLINGTON, MA – Aug. 28, Read more...

RCN Announces Agreement to Implement deltathree's Hosted Consumer VoIP Solution

deltathree's Solution Will Enable RCN to Further Expand Its U.S Phone Services to New Areas   HERNDON, Va. and NEW YORK, Aug. 9, 2007 (PRIME NEWSWIRE) -- RCN Read more...

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