Psytechnics
Based: Portsmouth, NH
www.psytechnics.com
One of the hardest things to do is to quantify quality. That's a big problem when "quality" is one of the metrics customers and prospects use to judge a product. MOS scores are useful, as far as they go, but they're maddeningly imprecise and variable. Psytechnics uses a database of voice samples of tested and agreed-upon quality to objectively measure performance. And as any consultant knows, once you can measure something, you can manage it -- and improve it.
Comments
Post new comment